Children on city buses

• An accompanied child under one and a half metres in height travels free.

• Tickets must be bought for additional children, even if under one and a half metres in height (only the first child travels free).

• Take into account travelling conditions (crowded vehicle, rush hours, designated areas already occupied) and show consideration for other passengers.

Children on regional buses and trains

• An accompanied child under one and a half metres in height travels free.

• Tickets must be bought for additional children, even if under one and a half metres in height (only the first child travels free).

• Pushchairs are carried free of charge; fold them up and place them in the luggage rack or hold.

Transporting wheelchair users and children in pushchairs or prams on city buses.

• Wheelchairs users and children in pushchairs or prams may travel on designated buses subject to space being available. A sticker on the outside of the bus (central door) shows its maximum payload. Disabled Customers in wheelchairs may travel only on designated routes and get on and off only at designated bus-stops, which are indicated with a symbol on bus stop tables and timetables. Notwithstanding the regulations regarding entrance doors, disabled passengers and pushchairs and their helpers must always board the bus by the central door.

• Once on board, wheelchairs must be positioned in the area designated for them with their back against the backrest and with the brakes on. Pushchairs/prams must be placed in the designated area with the brakes on; the adult in charge must hold the pushchair/pram firmly by the hand and take all measures to ensure the child's safety.

• If you are on board with a child's pushchair and a wheelchair user wishes to board at the next bus stop, you must take the pushchair and child and move to the area next to the space designated for passengers with reduced mobility. The usual precautions must be taken when positioning pushchairs and so that they do not interfere with the normal, safe use of the bus by other passengers; wheelchair users must occupy the space designated for wheelchairs.

• If two children's pushchairs are already on board the bus, a wheelchair user will not be permitted to board the bus.

• Wheelchairs and pushchairs are carried free of charge on city buses from 9am on weekdays and Saturdays, and at all times on Sundays and public holidays.

• Pushchairs are always carried free of charge if they are folded (dimensions must not exceed 115x20x15 cm).

Luggage on city buses

• Hand luggage may be carried free if not larger than 50x30x25 cm. Otherwise a ticket must be bought for it.

• Do not board the bus with luggage which is excessively large (but you may bring a small child's bicycle if there is space) or dangerous (weapons, inflammable or malodorous substances).

• Trentino trasporti accepts no responsibility for theft or mishandling of luggage.

Luggage on regional buses and trains

• You may carry one piece of luggage weighing no more than 50 kg, for which you will be charged.

• You may not carry luggage containing explosive, dangerous, inflammable, poisonous or contaminating materials.

• Pushchairs (folded) and skis may be carried free in the designated luggage space or hold.

• Bicycles may be carried in the designated luggage space or hold at a cost of € 2 for each section of the journey (regardless of distance).

• Trentino trasporti is liable for damage to luggage and other items or for the loss of these during the journey, in accordance with State Maritime Law (only where a ticket has been bought for the transportation of the luggage and other items), and is liable for theft and/or mishandling of luggage deposited (and ticket bought) up to a maximum of € 6,20 per kilo.

 Animals

• Small animals (small enough to be easily held in your arms on your lap) are carried free as long as necessary precautions are taken (muzzle and lead for dogs) so that they do not harm or disturb other passengers.

• Larger animals may be carried only if there is room on the bus or train and provided necessary precautions are taken (muzzle and lead for dogs) and upon payment of a ticket.

• Only one animal per passenger is permitted.

• Owners are responsible for any harm to persons or damage to things caused by the animal. Guide dogs for the blind are carried free of charge.

Lost property

Objects left on buses or trains are collected and kept for 30 days at the offices of Trentino trasporti. Information can be obtained from the company headquarters; tel. +39 0461 821000 (Call Centre).